Make sure no water is being used in the house including dishwashers, showers or washing machine. Go out to the meter and check the digital register. If register is not active, shine a bright light on it. If there is a continuous flow of water, an arrow or faucet will appear on the register.
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Yes, you can pay online at www.cityofhewitt.com. Click on Pay Online under the picture and then Utilities Payment on the next page. You will need to enter your account number and customer pin number which can be found on the top right corner of your water bill. From the drop down box, you can choose to either make a one time payment or register for additional services. Registering for additional services means that you are choosing to be set up on a bank draft, which will draft the day your bill is due each month from your banking account or credit card.
Some months have 31 days and when a month has five Fridays, there are extra days in the billing period, but you will only be billed twelve times per year.
Please pay online at www.cityofhewitt.com or pay in person in our office by 4pm and the city will reconnect service between 1pm and 4pm. There is a reconnection fee of $50.00. If payment is made after 4pm, service will be reconnected the next business day between 1pm and 4pm.